Terms & Conditions

1. Who we are

This website is operated by Spotted Frog Entertainment, 5 Oxford House, 17 London Road, Cirencester, Gloucestershire, GL7 2PU, United Kingdom. Globe Hire, Pop Up Beach, Crazy Golf Events / Pop-Up Golf, Boulder & Cave, Town Centre Trails and Christmas Experience are trading brands of Spotted Frog Entertainment.

You can contact us at hello@spottedfrogentertainment.com or on 0330 043 6185.

2. Using this website

These terms apply to your use of spottedfrogentertainment.com. By using the website you accept them. The website is provided to give general information about our attractions, experiences and event programmes.

3. Information on this website

Content on this website, including descriptions, ideas, planning guides and images, is general information and does not form an offer, quotation or contract. Some images are illustrative and may not show a specific completed event. Availability, specifications, prices and what is included are confirmed only in a written quotation.

4. Enquiries, quotations and bookings

Sending an enquiry does not create a booking or reserve a date. No booking is confirmed until we have issued a written quotation, you have accepted it and any required deposit has been received.

Every hire or booking is governed by the terms and conditions provided with your quotation for the relevant service or trading brand. Where those terms differ from anything on this website, the terms provided with your quotation apply. For example, giant snow globe hire is subject to the Globe Hire terms and conditions of hire.

5. Intellectual property

The Spotted Frog Entertainment name, logos, text, images and design of this website belong to us or are used with permission. You may view and print pages for your own planning, but you must not copy, reproduce or reuse them commercially without our written permission.

6. Links to other websites

This website links to the websites of our trading brands and occasionally to other sites. Linked websites have their own content, terms and privacy information.

7. Availability of this website

We aim to keep this website available and accurate but do not guarantee that it will always be available, uninterrupted or free of errors. We may update or change the website at any time.

8. Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law. Otherwise, we are not liable for any loss arising from reliance on general information on this website rather than a written quotation and the terms provided with it.

9. Privacy

How we handle personal information, including information sent through our enquiry form, is explained in our Privacy Policy.

10. Changes to these terms

We may update these terms from time to time. The current version always appears on this page.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.